Which process includes business, service and component sub-processes?

Capacity management in ITIL contains three formal sub-processes: Business Capacity Management (translating future business requirements into IT capacity needs), Service Capacity Management (managing performance of live IT services), and Component Capacity Management (managing individual infrastructure components). This layered structure is distinctive to capacity management and is not shared by other ITIL processes.

Incident management is structured around a single incident lifecycle with stages such as identification, logging, categorization, prioritization, and resolution - it does not use business, service, and component sub-processes.

Service level management operates through activities like SLA negotiation, monitoring, and review - it does not contain business, service, and component sub-processes.

Financial management for IT services focuses on budgeting, accounting, and charging and does not include business, service, and component sub-processes.