Which one of the following do technology metrics measure?

Technology metrics are low-level, component-specific measurements such as CPU utilization, memory usage, disk I/O, and network throughput. They represent the operational health of individual infrastructure elements and feed upward into service metrics and process metrics to form a complete picture of service performance.

Process metrics measure the efficiency and effectiveness of IT management processes, such as mean time to restore or incident volumes, not individual technology components.

End-to-end service performance is captured by service metrics, which aggregate component and process data to reflect the customer-facing service experience.

Customer satisfaction is assessed through surveys and feedback mechanisms and is tracked as a business or service metric, not a technology metric.