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ITIL · Question #39

The effective management of risk requires specific types of action. Which of the following pairs of actions would be BEST to manage risk?

The correct answer is B. Identification of risk, analysis and management of the exposure to risk. Effective risk management requires a structured process of identifying risks, analyzing their probability and impact, and then actively managing the resulting exposure.

Key principles and models

Question

The effective management of risk requires specific types of action. Which of the following pairs of actions would be BEST to manage risk?

Options

  • ATraining in risk management for all staff and identification of risks
  • BIdentification of risk, analysis and management of the exposure to risk
  • CControl of exposure to risk and investment of capital
  • DTraining of all staff and investment of capital

How the community answered

(27 responses)
  • A
    15% (4)
  • B
    74% (20)
  • C
    7% (2)
  • D
    4% (1)

Why each option

Effective risk management requires a structured process of identifying risks, analyzing their probability and impact, and then actively managing the resulting exposure.

ATraining in risk management for all staff and identification of risks

Staff training supports risk awareness but without analysis and exposure management it does not constitute a complete risk management process.

BIdentification of risk, analysis and management of the exposure to riskCorrect

This pair covers the complete risk management lifecycle - identification surfaces potential threats, analysis quantifies likelihood and impact to prioritize them, and managing exposure involves selecting appropriate responses such as mitigation, avoidance, transfer, or acceptance. Together these three activities form the recognized core of any risk management process.

CControl of exposure to risk and investment of capital

Controlling exposure addresses only one phase, and capital investment is not a recognized standard risk management action in ITIL frameworks.

DTraining of all staff and investment of capital

Training and capital investment do not include the identification or analysis phases that are fundamental to structured risk management.

Concept tested: Core activities in IT service risk management

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#risk management#risk identification#risk analysis#risk exposure

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