ITIL · Question #39
The effective management of risk requires specific types of action. Which of the following pairs of actions would be BEST to manage risk?
The correct answer is B. Identification of risk, analysis and management of the exposure to risk. Effective risk management requires a structured process of identifying risks, analyzing their probability and impact, and then actively managing the resulting exposure.
Question
The effective management of risk requires specific types of action. Which of the following pairs of actions would be BEST to manage risk?
Options
- ATraining in risk management for all staff and identification of risks
- BIdentification of risk, analysis and management of the exposure to risk
- CControl of exposure to risk and investment of capital
- DTraining of all staff and investment of capital
How the community answered
(27 responses)- A15% (4)
- B74% (20)
- C7% (2)
- D4% (1)
Why each option
Effective risk management requires a structured process of identifying risks, analyzing their probability and impact, and then actively managing the resulting exposure.
Staff training supports risk awareness but without analysis and exposure management it does not constitute a complete risk management process.
This pair covers the complete risk management lifecycle - identification surfaces potential threats, analysis quantifies likelihood and impact to prioritize them, and managing exposure involves selecting appropriate responses such as mitigation, avoidance, transfer, or acceptance. Together these three activities form the recognized core of any risk management process.
Controlling exposure addresses only one phase, and capital investment is not a recognized standard risk management action in ITIL frameworks.
Training and capital investment do not include the identification or analysis phases that are fundamental to structured risk management.
Concept tested: Core activities in IT service risk management
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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