ITIL · Question #366
Which of the following Availability Management activities are considered to be proactive as opposed to reactive? (1) Risk assessment (2) Testing of resilience mechanisms (3) Monitoring of component…
The correct answer is B. 1 and 2 only. Availability Management distinguishes proactive activities (preventing failures) from reactive activities (responding to failures). Monitoring is reactive because it detects issues after they begin to occur.
Question
Which of the following Availability Management activities are considered to be proactive as opposed to reactive? (1) Risk assessment (2) Testing of resilience mechanisms (3) Monitoring of component availability
Options
- AAll of the above
- B1 and 2 only
- C1 and 3 only
- D2 and 3 only
How the community answered
(25 responses)- A4% (1)
- B80% (20)
- C8% (2)
- D8% (2)
Why each option
Availability Management distinguishes proactive activities (preventing failures) from reactive activities (responding to failures). Monitoring is reactive because it detects issues after they begin to occur.
Monitoring is a reactive activity because it responds to availability events as they occur rather than preventing them, so not all three are proactive.
Risk assessment proactively identifies potential threats to availability before they cause disruption, and testing resilience mechanisms proactively validates that failover and recovery capabilities work as designed. Monitoring component availability, while important, is reactive because it detects availability issues as they happen rather than preventing them.
Monitoring (3) is reactive, not proactive, because it detects and reports availability conditions in real time rather than anticipating or preventing failures.
Risk assessment (1) is clearly proactive as it identifies and mitigates risks before incidents occur, so it must be included alongside testing of resilience mechanisms.
Concept tested: ITIL Availability Management proactive vs reactive activities
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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