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ITIL · Question #342

Which of the following statements is CORRECT?

The correct answer is B. Where Business Continuity Management is established, business continuity considerations. ITIL specifies that where Business Continuity Management (BCM) exists in an organization, its requirements must inform and align with IT Service Continuity Management (ITSCM), but ITSCM can also exist independently of BCM.

Processes

Question

Which of the following statements is CORRECT?

Options

  • AIT Service Continuity Management can only take place once Business Continuity Management
  • BWhere Business Continuity Management is established, business continuity considerations
  • CBusiness Continuity Management and IT Service Continuity Management must be established at
  • DIT Service Continuity Management is not required when IT is outsourced to a third party provider

How the community answered

(19 responses)
  • B
    89% (17)
  • C
    5% (1)
  • D
    5% (1)

Why each option

ITIL specifies that where Business Continuity Management (BCM) exists in an organization, its requirements must inform and align with IT Service Continuity Management (ITSCM), but ITSCM can also exist independently of BCM.

AIT Service Continuity Management can only take place once Business Continuity Management

ITIL does not require BCM to be established before ITSCM can exist - organizations can implement ITSCM independently without any formal BCM program in place.

BWhere Business Continuity Management is established, business continuity considerationsCorrect

ITIL guidance establishes that ITSCM must support the wider BCM framework wherever BCM is in place, ensuring IT recovery objectives are driven by and aligned to business recovery time objectives. The relationship is directional - BCM requirements flow down to shape ITSCM plans and targets, not vice versa. This ensures IT continuity planning remains subordinate to and supportive of the broader business continuity strategy.

CBusiness Continuity Management and IT Service Continuity Management must be established at

ITIL imposes no requirement that BCM and ITSCM be established simultaneously or at the same time; each can be initiated independently based on organizational need.

DIT Service Continuity Management is not required when IT is outsourced to a third party provider

ITSCM remains required even when IT is outsourced, because the organization must contractually ensure third-party providers can meet continuity obligations and recovery targets.

Concept tested: Relationship between BCM and ITSCM in ITIL

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#IT Service Continuity Management#Business Continuity Management#ITSCM scope

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