Which of the following is MOST concerned with the design of new or changed services?

Change management is a process that controls the lifecycle of all changes to minimize risk and disruption; it does not focus on the initial design of services.

Service Transition focuses on building, testing, and deploying designed services into the live environment, not on creating the design itself.

Service Strategy focuses on defining the overall direction, policies, and objectives of IT services aligned with business goals, not the detailed design of individual services.

Service Design is the ITIL lifecycle stage dedicated to designing new services or changes to existing services, ensuring they are fit for purpose and fit for use. It covers the design of service solutions, supporting systems, processes, and metrics required to deliver the service effectively. All aspects of a service including its architecture, processes, and documentation are addressed during the Service Design stage.