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ITIL · Question #181
ITIL Question #181: Real Exam Question with Answer & Explanation
The correct answer is C: Incident and event management. See the full explanation below for the reasoning.
Question
Which two processes will contribute MOST to enabling effective problem detection?
Options
- AIncident and financial management
- BChange and release and deployment management
- CIncident and event management
- DKnowledge and service level management
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