Which of the following BEST describes service strategies value to the business?

Higher volumes of successful change is a value associated with Service Transition, which manages the build, testing, and deployment of new or changed services into production.

Reduction in unplanned costs through optimized handling of service outages is a value attributed to Service Operation, which manages day-to-day IT activities including incident and problem resolution.

Reduction in the duration and frequency of service outages is primarily a value of Service Operation and Continual Service Improvement, not Service Strategy, which operates at a higher strategic planning level.

Service Strategy enables the service provider to gain a clear understanding of what service outcomes and levels will make their customers successful, directing IT investment toward genuine business value rather than purely technical delivery. By defining the value proposition and identifying which market spaces to serve, Service Strategy ensures alignment between what the provider offers and what the customer actually needs. This strategic clarity allows both parties to agree on success criteria before service design and delivery commitments are made.