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ITIL · Question #161

ITIL Question #161: Real Exam Question with Answer & Explanation

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Question

Remediation planning is BEST described in which of the following ways?

Options

  • APlanning how to recover the cost of a change
  • BPlanning the steps required to be taken if a change is unsuccessful
  • CPlanning how to compensate a user for a failed change
  • DPlanning how to advise the change requestor of a failed change

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