ITIL Question #149: Real Exam Question with Answer & Explanation

The correct answer is A: Provide a single point of control for all activities and processes within the service design stage of. Design coordination provides a single point of control and coordination for all activities and processes within the service design stage of the ITIL lifecycle.

Question

Which of the following identifies the purpose of design coordination?

Options

AProvide a single point of control for all activities and processes within the service design stage of
BEnsuring all service designs have availability designed into them
CDesigning of all the links between every service design process and all other processes in the service
DControl of all supplier relationships from design right through to the production environment

Explanation

Design coordination provides a single point of control and coordination for all activities and processes within the service design stage of the ITIL lifecycle.

Common mistakes.

B. Ensuring availability is designed into services is the responsibility of availability management, not design coordination.
C. Designing the links and interfaces between service design processes and other processes describes an architectural mapping activity, not the coordinating governance role that design coordination fulfills.
D. Control of supplier relationships throughout the lifecycle is the responsibility of supplier management, a separate ITIL process.

Concept tested. ITIL design coordination purpose and scope

Reference. https://www.axelos.com/best-practice-solutions/itil

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