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ITIL · Question #122
ITIL Question #122: Real Exam Question with Answer & Explanation
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Question
Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?
Options
- ATo decide how IT will engage with suppliers during the service lifecycle
- BTo proactively prevent all outages to IT services
- CTo design and build processes which will meet business needs
- DTo deliver and manage IT services at agreed levels to business users and customers
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