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ITIL · Question #121
Which one of the following is the BEST definition of an event?
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Generic concepts and definitions
Question
Which one of the following is the BEST definition of an event?
Options
- AAny change of state that has significance for the management of a configuration item (CI) or IT service
- BAn unplanned interruption to an IT service or a reduction in the quality of an IT service
- CThe unknown cause of one or more incidents that have an impact on an IT service
- DReducing or eliminating the cause of an incident or problem
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Topics
#event definition#configuration items#IT service#event management