Which one of the following is an objective of service transition?

Negotiating service levels for new services is an activity within Service Level Management, which belongs to the Service Design lifecycle stage, not Service Transition.

Service transition is responsible for building, testing, and deploying services from development into production, with a focus on ensuring that the intended business value and outcomes defined in service design are actually realized. It manages risks, configuration data, knowledge transfer, and release coordination to protect both the new service and existing live services during the change. Without this objective, organizations could deploy technically correct services that still fail to meet business expectations.

Minimizing the impact of service outages on daily business operations is the objective of Incident Management, which is a Service Operation process.

Planning and managing entries in the service catalogue is the responsibility of Service Catalogue Management, a process within Service Design.