ITIL · Question #12
What is the name of the group that should review changes that must be implemented faster than the normal change process?
The correct answer is B. Emergency change advisory board. The Emergency Change Advisory Board (ECAB) is the designated ITIL body that reviews and authorizes changes requiring faster implementation than the standard change process permits.
Question
What is the name of the group that should review changes that must be implemented faster than the normal change process?
Options
- ATechnical management
- BEmergency change advisory board
- CUrgent change board
- DUrgent change authority
How the community answered
(24 responses)- A4% (1)
- B96% (23)
Why each option
The Emergency Change Advisory Board (ECAB) is the designated ITIL body that reviews and authorizes changes requiring faster implementation than the standard change process permits.
Technical management is a function in ITIL Service Operation responsible for technical expertise and infrastructure support, not for authorizing emergency changes.
The Emergency Change Advisory Board (ECAB) is a subset of the Change Advisory Board (CAB) convened specifically to evaluate changes that must be implemented faster than the normal Change Management process allows. The ECAB has delegated authority to approve urgent changes rapidly while still maintaining an appropriate level of governance and oversight.
Urgent Change Board is not a defined role, body, or term anywhere within the ITIL framework.
Urgent Change Authority is not a recognized ITIL designation - the correct term for the body that approves fast-tracked changes is the Emergency Change Advisory Board.
Concept tested: ITIL Emergency Change Advisory Board purpose and authority
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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