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ITIL-FOUNDATION · Question #94
ITIL-FOUNDATION Question #94: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which one of the following is NOT a characteristic of a process?
Options
- AIt is measureable
- BIt delivers specific results
- CIt responds to specific events
- DIt structure an organization
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Topics
#process characteristics#ITIL processes#service management concepts#measurability