Which process is responsible for low risk, frequently occurring, low cost changes?

Demand management is focused on understanding and influencing customer demand for services to ensure the provider can meet it, not on fulfilling routine requests.

Incident management is concerned with restoring normal service operation after an unplanned interruption as quickly as possible, not with handling routine service requests.

Release and deployment management controls the movement of releases into test and live environments, which is unrelated to handling low-risk routine requests.

Request fulfillment manages standard service requests such as password resets, access provisioning, and information requests - activities that are low risk, frequently occurring, and low cost. These requests follow pre-defined, pre-approved procedures and bypass the full change management lifecycle. The process exists specifically to provide an efficient channel for these routine activities without unnecessary overhead.