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ITIL-FOUNDATION · Question #76
ITIL-FOUNDATION Question #76: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Which one of the following is NOT a valid purpose or objective of problem management?
Options
- ATo prevent problems and resultant incidents
- BTo manage problems throughout their lifecycle
- CTo restore service to a user
- DTo eliminate recurring incidents
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Topics
#problem management#service restoration#incident management#problem lifecycle