What is the result of carrying out an activity, following a process or delivering an IT service known as?

The ITIL glossary defines an outcome as the result of carrying out an activity, following a process, or delivering an IT service. It represents the measurable result that a stakeholder cares about, distinguishing the end result from the process or activity itself.

An incident is an unplanned interruption to or reduction in the quality of an IT service, not a general result of an activity.

A change is the addition, modification, or removal of anything that could affect IT services, processes, or components - it is a type of action, not a result.

A problem is the underlying cause of one or more incidents, not a result of carrying out a process or activity.