PeopleCert
ITIL-FOUNDATION · Question #540
ITIL-FOUNDATION Question #540: Real Exam Question with Answer & Explanation
Sign in or unlock ITIL-FOUNDATION to reveal the answer and full explanation for question #540. The question stem and answer options stay visible for context.
Know the purpose of the ITIL practices
Question
How should entries in the CSI register be categorized?
Options
- ABased on priority, urgency and impact to the business and to all its stakeholders
- BBased on small, medium or, large undertakings that can be done quickly, medium term or long
- CBased on IT service name, cost to the business and expected outcomes to the customer
- DBased on best improvement opportunities in the organization to achieve a competitive advantage
Unlock ITIL-FOUNDATION to see the answer
You've previewed enough free ITIL-FOUNDATION questions. Unlock ITIL-FOUNDATION for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#CSI register#categorization#improvement prioritization#service improvement