ITIL-FOUNDATION Question #538: Real Exam Question with Answer & Explanation

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Know the purpose of the ITIL practices

Question

Which formal agreement minimizes the risk of disputes that can occur between an IT service provider and an external supplier?

Options

AOperational contract
BUnderpinning contract
CServiceability contract
DService level contract

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Topics

#underpinning contract#supplier management#external supplier#formal agreements

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