ITIL-FOUNDATION Question #50: Real Exam Question with Answer & Explanation

The correct answer is D: Detailed planning of the build and test of individual changes. Service transition planning and support oversees overall coordination and governance of transitions, but detailed planning for individual changes is handled by the change management or release and deployment management processes.

Know the purpose of the ITIL practices

Question

Which of the following is service transition planning and support NOT responsible for?

Options

APrioritizing conflicts for service transition resources
BCoordinating the efforts required to manage multiple simultaneous transitions
CMaintaining policies, standards and models for service transition activities and processes
DDetailed planning of the build and test of individual changes

Explanation

Service transition planning and support oversees overall coordination and governance of transitions, but detailed planning for individual changes is handled by the change management or release and deployment management processes.

Common mistakes.

A. Prioritizing conflicts for service transition resources is explicitly a responsibility of service transition planning and support to ensure efficient use of shared resources.
B. Coordinating efforts across multiple simultaneous transitions is a core function of service transition planning and support.
C. Maintaining policies, standards, and models for transition activities is a governance responsibility that belongs to service transition planning and support.

Concept tested. ITIL service transition planning and support responsibilities

Reference. https://wiki.en.it-processmaps.com/index.php/Service_Transition_Planning_and_Support

Topics

#service transition planning#transition support#change management

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