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ITIL-FOUNDATION · Question #492
ITIL-FOUNDATION Question #492: Real Exam Question with Answer & Explanation
The correct answer is C: Management, control and prediction of the end-to-end performance and capacity of the live,. Component capacity management focuses on managing, controlling, and predicting the performance and capacity of live IT infrastructure components.
Question
What is the primary focus of component capacity management?
Options
- AManagement, control and prediction of the performance, utilization and capacity of individual
- BReview of all capacity supplier agreements and underpinning contracts with supplier management
- CManagement, control and prediction of the end-to-end performance and capacity of the live,
- DFuture business requirements for IT services are quantified, designed, planned and implemented
Explanation
Component capacity management focuses on managing, controlling, and predicting the performance and capacity of live IT infrastructure components.
Common mistakes.
- A. This describes service capacity management, which tracks performance and utilization at the individual IT service level rather than the underlying infrastructure components.
- B. Reviewing supplier agreements and underpinning contracts is a function of supplier management, not a sub-process of capacity management.
- D. Quantifying and planning future business IT requirements describes business capacity management, which translates anticipated business demand into IT capacity plans.
Concept tested. ITIL capacity management sub-process definitions
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