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ITIL-FOUNDATION · Question #492

What is the primary focus of component capacity management?

The correct answer is C. Management, control and prediction of the end-to-end performance and capacity of the live,. Component capacity management focuses on managing, controlling, and predicting the performance and capacity of live IT infrastructure components.

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Question

What is the primary focus of component capacity management?

Options

  • AManagement, control and prediction of the performance, utilization and capacity of individual
  • BReview of all capacity supplier agreements and underpinning contracts with supplier management
  • CManagement, control and prediction of the end-to-end performance and capacity of the live,
  • DFuture business requirements for IT services are quantified, designed, planned and implemented

How the community answered

(40 responses)
  • A
    8% (3)
  • B
    3% (1)
  • C
    80% (32)
  • D
    10% (4)

Why each option

Component capacity management focuses on managing, controlling, and predicting the performance and capacity of live IT infrastructure components.

AManagement, control and prediction of the performance, utilization and capacity of individual

This describes service capacity management, which tracks performance and utilization at the individual IT service level rather than the underlying infrastructure components.

BReview of all capacity supplier agreements and underpinning contracts with supplier management

Reviewing supplier agreements and underpinning contracts is a function of supplier management, not a sub-process of capacity management.

CManagement, control and prediction of the end-to-end performance and capacity of the live,Correct

Component capacity management is the sub-process responsible for managing, controlling, and predicting the end-to-end performance and capacity of the live IT infrastructure. It ensures individual technology items operate within agreed thresholds and that component-level capacity issues are identified and resolved before they degrade service delivery.

DFuture business requirements for IT services are quantified, designed, planned and implemented

Quantifying and planning future business IT requirements describes business capacity management, which translates anticipated business demand into IT capacity plans.

Concept tested: ITIL capacity management sub-process definitions

Topics

#capacity management#component capacity management#performance prediction#capacity sub-processes

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