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ITIL-FOUNDATION · Question #481

Where should all master copies of controlled software and documentation be stored?

The correct answer is B. In the definitive media library. The Definitive Media Library (DML) is the ITIL-defined secure location for storing and protecting authorized master copies of all controlled software and documentation.

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Question

Where should all master copies of controlled software and documentation be stored?

Options

  • AIn the definitive capacity library
  • BIn the definitive media library
  • CIn the definitive security library
  • DIn the definitive production library

How the community answered

(69 responses)
  • A
    3% (2)
  • B
    94% (65)
  • C
    1% (1)
  • D
    1% (1)

Why each option

The Definitive Media Library (DML) is the ITIL-defined secure location for storing and protecting authorized master copies of all controlled software and documentation.

AIn the definitive capacity library

A 'definitive capacity library' is not a recognized ITIL repository - capacity data is tracked within capacity management tools and the CMDB.

BIn the definitive media libraryCorrect

ITIL defines the Definitive Media Library as the secure library where master copies of authorized versions of software CIs and documentation are stored and protected. Only software from the DML should be used in the live environment, ensuring integrity and version control across the organization.

CIn the definitive security library

A 'definitive security library' is not a standard ITIL concept or named repository.

DIn the definitive production library

A 'definitive production library' is not an ITIL-defined term - the correct term for this function is the Definitive Media Library.

Concept tested: ITIL Definitive Media Library storage and control

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#definitive media library#configuration management#software asset management#controlled software

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