ITIL-FOUNDATION · Question #481
Where should all master copies of controlled software and documentation be stored?
The correct answer is B. In the definitive media library. The Definitive Media Library (DML) is the ITIL-defined secure location for storing and protecting authorized master copies of all controlled software and documentation.
Question
Where should all master copies of controlled software and documentation be stored?
Options
- AIn the definitive capacity library
- BIn the definitive media library
- CIn the definitive security library
- DIn the definitive production library
How the community answered
(69 responses)- A3% (2)
- B94% (65)
- C1% (1)
- D1% (1)
Why each option
The Definitive Media Library (DML) is the ITIL-defined secure location for storing and protecting authorized master copies of all controlled software and documentation.
A 'definitive capacity library' is not a recognized ITIL repository - capacity data is tracked within capacity management tools and the CMDB.
ITIL defines the Definitive Media Library as the secure library where master copies of authorized versions of software CIs and documentation are stored and protected. Only software from the DML should be used in the live environment, ensuring integrity and version control across the organization.
A 'definitive security library' is not a standard ITIL concept or named repository.
A 'definitive production library' is not an ITIL-defined term - the correct term for this function is the Definitive Media Library.
Concept tested: ITIL Definitive Media Library storage and control
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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