Which statement about service review meetings is FALSE?

This statement is false because ITIL specifies that actions from service review meetings may be assigned to both the service provider and the customer or business, since both parties may have responsibilities that affect service performance. Limiting actions only to the service provider ignores customer-side obligations that may be contributing to service issues.

This is a true statement - service review meetings should be held on a regular scheduled basis to assess service achievement against agreed targets.

This is a true statement - upcoming period risks, changes, and anticipated issues are a standard agenda item for service review meetings.

This is a true statement - reviewing the progress and success of the Service Improvement Program (SIP) is a key purpose of service review meetings.