PeopleCert
ITIL-FOUNDATION · Question #44
ITIL-FOUNDATION Question #44: Real Exam Question with Answer & Explanation
Sign in or unlock ITIL-FOUNDATION to reveal the answer and full explanation for question #44. The question stem and answer options stay visible for context.
Understand the key concepts of service management
Question
Which of the following provide value to the business from service strategy? 1. Enabling the service provider to have a clear understanding of what levels of service will make their customer's successful 2. Enabling the service provider to respond quickly and effectively to changes in the business environment 3. Reduction in the duration and frequency of service outages
Options
- AAll of the above
- B1 and 3 only
- C1 and 2 only
- D2 and 3 only
Unlock ITIL-FOUNDATION to see the answer
You've previewed enough free ITIL-FOUNDATION questions. Unlock ITIL-FOUNDATION for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#service strategy#business value#service provider#business environment