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ITIL-FOUNDATION · Question #432
ITIL-FOUNDATION Question #432: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which of the following statements is CORRECT? (1) The only phase of the Service Management Lifecycle where value can be measured is Service Operation (2) All of the phases of the lifecycle are concerned with the value of IT services
Options
- ABoth of the above
- BNeither of the above
- C2 only
- D1 only
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Topics
#service lifecycle#service value#value measurement#continual improvement