ITIL-FOUNDATION Question #429: Real Exam Question with Answer & Explanation

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Question

Which of the following are Service Desk organizational structures? (1) Local Service Desk (2) Virtual Service Desk (3) IT Help Desk (4) Follow the Sun

Options

A2, 3 and 4 only
B1, 2 and 4 only
C1, 2 and 3 only
D1, 3 and 4 only

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Topics

#service desk structures#local service desk#virtual service desk#follow the sun

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