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ITIL-FOUNDATION · Question #417

Effective release and deployment management enables the service provider to add value to the business by?

The correct answer is C. Delivering change, faster and at optimum cost and minimized risk. Release and Deployment Management adds business value by enabling faster delivery of change at optimum cost while minimizing the risk associated with deploying new or changed services.

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Question

Effective release and deployment management enables the service provider to add value to the business by?

Options

  • AEnsuring that all assets are accounted for
  • BEnsures that the fastest servers are purchased
  • CDelivering change, faster and at optimum cost and minimized risk
  • DVerifying the accuracy of all items in the configuration management database

How the community answered

(26 responses)
  • A
    8% (2)
  • C
    88% (23)
  • D
    4% (1)

Why each option

Release and Deployment Management adds business value by enabling faster delivery of change at optimum cost while minimizing the risk associated with deploying new or changed services.

AEnsuring that all assets are accounted for

Accounting for all assets is the responsibility of Asset and Configuration Management, not Release and Deployment Management.

BEnsures that the fastest servers are purchased

Procurement decisions such as purchasing servers fall under the Financial Management or supplier management domains, not Release and Deployment Management.

CDelivering change, faster and at optimum cost and minimized riskCorrect

Release and Deployment Management is designed to build, test, and deliver capabilities that provide the business with the changes it needs at optimum speed, cost, and risk exposure. It coordinates the packaging and deployment of releases to ensure minimal disruption while maximizing the speed of value delivery. This directly supports business agility and service continuity.

DVerifying the accuracy of all items in the configuration management database

Verifying the accuracy of the Configuration Management Database (CMDB) is a function of Configuration Management, not Release and Deployment Management.

Concept tested: Business value of Release and Deployment Management

Source: https://wiki.en.it-processmaps.com/index.php/Release_and_Deployment_Management

Topics

#release management#deployment management#service transition#value delivery

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