Which of the following questions does Service Strategy help answer with its guidance? (1) How do we prioritize investments across a portfolio? (2) What services to offer and to whom? (3) What are the

Limiting the answer to PBA alone ignores the broader scope of Service Strategy, which also drives investment decisions and service portfolio definition.

Limiting the answer to portfolio prioritization alone excludes service offering decisions and PBA analysis, both of which are explicitly addressed in Service Strategy guidance.

Limiting the answer to service offering decisions alone omits portfolio investment prioritization and PBA, which are equally central to Service Strategy.

Service Strategy in ITIL provides guidance on prioritizing investments across a portfolio to maximize value, determining what services to offer and to which customer segments, and identifying Patterns of Business Activity (PBA) to align capacity with demand. All three questions represent fundamental strategic planning activities that Service Strategy is designed to answer. Treating them as separate concerns would miss the integrated nature of the Service Strategy stage.