ITIL-FOUNDATION · Question #410
Which is the correct combination of Service Management terms across the Lifecycle?
The correct answer is C. 1-C, 2-B, 3-A, 4-D. This question tests the ability to correctly match Service Management terms to their corresponding lifecycle phases or definitions across the ITIL Service Lifecycle.
Question
Which is the correct combination of Service Management terms across the Lifecycle?
Exhibit
Options
- A1-A, 2-B, 3-C, 4-D
- B1-C, 2-D, 3-A, 4-B
- C1-C, 2-B, 3-A, 4-D
- D1-B, 2-C, 3-D, 4-A
How the community answered
(33 responses)- A3% (1)
- B12% (4)
- C82% (27)
- D3% (1)
Why each option
This question tests the ability to correctly match Service Management terms to their corresponding lifecycle phases or definitions across the ITIL Service Lifecycle.
The 1-A, 2-B, 3-C, 4-D sequential mapping misaligns key terms with incorrect lifecycle phases, producing technically inaccurate pairings.
The 1-C, 2-D, 3-A, 4-B mapping incorrectly reassigns at least two terms, swapping elements that belong to distinct and non-interchangeable lifecycle stages.
Answer C (1-C, 2-B, 3-A, 4-D) represents the only internally consistent mapping of ITIL Service Management terms to their correct lifecycle phases or definitions. Each pairing aligns with the specific technical meaning and stage assignment defined in the ITIL framework, making all four matches simultaneously accurate.
The 1-B, 2-C, 3-D, 4-A mapping misassigns terms in a way that contradicts their defined roles and positions within the ITIL lifecycle.
Concept tested: ITIL Service Lifecycle terminology and term matching
Source: https://www.axelos.com/resource-hub/glossary/itil-glossary
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