Which process includes business, service and component sub-processes?

ITIL Capacity Management is formally divided into Business Capacity Management (translating future business requirements into IT capacity needs), Service Capacity Management (monitoring and managing service performance), and Component Capacity Management (monitoring individual infrastructure components). This three-tier structure ensures capacity is addressed from the strategic business level down to individual technical resources. No other standard ITIL process uses this exact business-service-component decomposition.

Incident Management is structured around activities such as detection, logging, categorization, escalation, and resolution - not business, service, and component sub-processes.

Service Level Management sub-processes focus on SLA definition, monitoring, and reporting, and do not follow the business-service-component model.

Financial Management for IT Services uses sub-processes of budgeting, IT accounting, and charging, which do not correspond to business, service, and component divisions.