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ITIL-FOUNDATION · Question #396
ITIL-FOUNDATION Question #396: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
When tan a known error record tie raised? (1) At any time when it would be useful to do so (2) After a workaround has been found
Options
- A2onty
- B1 only
- CNeither of the above
- DBoth of the above
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Topics
#known error#problem management#workaround#error record timing