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ITIL-FOUNDATION · Question #387
ITIL-FOUNDATION Question #387: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which of the following is an example of capabilities?
Options
- AMenu driven range of facilities used to access service requests
- BCalls to the service desk to register standard changes
- CA software update downloaded automatically to all laptops in an organization
- DSoftware to allow programmers to debug code
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Topics
#capabilities#service assets#resources#self-help