ITIL-FOUNDATION Question #363: Real Exam Question with Answer & Explanation

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Question

Which is the BEST definition of a Configuration Item (CI)?

Options

AAn item of hardware or software registered in the asset database
BA collection of information used to describe a hardware or software item
CAn asset, service component or other item that is, or will be, under the control of Configuration
DInformation recorded by the Service Desk when an Incident is reported

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Topics

#Configuration Item#configuration management#asset management#CI definition

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