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ITIL-FOUNDATION · Question #352
ITIL-FOUNDATION Question #352: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
What are the two major processes in Problem Management?
Options
- ATechnical and Service
- BResource and Proactive
- CReactive and Technical
- DProactive and Reactive
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Topics
#problem management#reactive problem management#proactive problem management#problem processes