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ITIL-FOUNDATION · Question #346

Who has the responsibility for review and risk analysis of all supplies and contracts on a regular basis?

The correct answer is D. The Supplier Manager. The Supplier Manager owns all supplier and contract management activities, including periodic review and risk analysis of third-party agreements.

Know the purpose of the ITIL practices

Question

Who has the responsibility for review and risk analysis of all supplies and contracts on a regular basis?

Options

  • AThe Service Level Manager
  • BThe IT Service Continuity Manager
  • CThe Service Catalogue Manager
  • DThe Supplier Manager

How the community answered

(49 responses)
  • A
    8% (4)
  • B
    4% (2)
  • C
    2% (1)
  • D
    86% (42)

Why each option

The Supplier Manager owns all supplier and contract management activities, including periodic review and risk analysis of third-party agreements.

AThe Service Level Manager

The Service Level Manager is responsible for negotiating and monitoring SLAs with customers, not managing supplier contracts or conducting supplier risk reviews.

BThe IT Service Continuity Manager

The IT Service Continuity Manager focuses on ensuring IT services can recover after a disaster, not on reviewing supplier agreements.

CThe Service Catalogue Manager

The Service Catalogue Manager maintains the service catalogue to ensure accurate service information is available, which is unrelated to supplier risk analysis.

DThe Supplier ManagerCorrect

The Supplier Manager is the process owner responsible for managing the full lifecycle of supplier contracts, which explicitly includes conducting regular reviews and performing risk analysis on all supplies and contracts to ensure they continue to meet business needs and deliver value.

Concept tested: ITIL Supplier Management process ownership and responsibilities

Source: https://www.axelos.com/certifications/itil-service-management/what-is-itil

Topics

#supplier management#supplier manager#contracts review#risk analysis

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