PeopleCert
ITIL-FOUNDATION · Question #345
ITIL-FOUNDATION Question #345: Real Exam Question with Answer & Explanation
The correct answer is B: A Release Package. This question tests knowledge of the ITIL Release and Deployment Management concept of a Release Package.
Question
A single Release unit, or a structured set of Release units can be defined within:
Options
- AThe RACI Model
- BA Release Package
- CA Request Model
- DThe Plan, Do, Check, Act (PDCA) cycle
Explanation
This question tests knowledge of the ITIL Release and Deployment Management concept of a Release Package.
Common mistakes.
- A. The RACI Model is a responsibility assignment matrix (Responsible, Accountable, Consulted, Informed) used to define roles in processes, not a container for release units.
- C. A Request Model is a predefined template for handling recurring service requests in Request Fulfillment, not a release-related artifact.
- D. The Plan, Do, Check, Act (PDCA) cycle is a quality improvement and continual service improvement methodology, unrelated to the definition of release units.
Concept tested. ITIL Release Package definition in Release Management
Reference. https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
Community Discussion
No community discussion yet for this question.