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ITIL-FOUNDATION · Question #255
ITIL-FOUNDATION Question #255: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which of the following is the BEST description of a Business Case?
Options
- AA decision support and planning tool that projects the likely consequences of a business
- BA portable device designed for the secure storage and transportation of important documents
- CA complaint by the business about a missed service level.
- DThe terms and conditions in an IT outsource contract.
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Topics
#business case#decision support#planning tool#service justification