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ITIL-FOUNDATION · Question #25

Which process is responsible for the availability, confidentiality and integrity of data?

The correct answer is D. Information security management. Information security management owns the CIA triad - Confidentiality, Integrity, and Availability - for all information assets across the organization.

Know the purpose of the ITIL practices

Question

Which process is responsible for the availability, confidentiality and integrity of data?

Options

  • AService catalogue management
  • BService asset and configuration management
  • CChange management
  • DInformation security management

How the community answered

(33 responses)
  • B
    6% (2)
  • C
    3% (1)
  • D
    91% (30)

Why each option

Information security management owns the CIA triad - Confidentiality, Integrity, and Availability - for all information assets across the organization.

AService catalogue management

Service catalogue management maintains records of live IT services and their details, but has no responsibility for data security properties.

BService asset and configuration management

Service asset and configuration management tracks CIs and their relationships but does not govern security attributes like confidentiality or integrity.

CChange management

Change management controls the lifecycle of changes to reduce risk, but it does not own or enforce the CIA triad for data.

DInformation security managementCorrect

Information security management is the ITIL process explicitly chartered to protect the confidentiality, integrity, and availability (CIA) of an organization's information assets. It defines security policies, manages security controls, and ensures data is accessible only to authorized parties while remaining accurate and available when needed.

Concept tested: ITIL information security management CIA triad ownership

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#information security management#CIA triad#confidentiality#integrity

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