Which of the following are basic concepts used in access management?

Personnel, electronic, network, emergency, and identity blend physical security domains with access management terms and do not map to any defined ITIL Access Management concept set.

ITIL's Access Management process is defined around rights, access, identity, directory services, and service/service components. These represent the core operational concepts - identity defines who a user is, rights define what they can use, access is the actual ability granted, and directory services and service components are the mechanisms through which access is managed and enforced.

Physical, personnel, network, emergency, and service describe security control categories or zones, not the conceptual building blocks of access management as defined in ITIL.

Normal, temporary, emergency, personal, and group describe types or classifications of access accounts, not the basic concepts that underpin the Access Management process itself.