ITIL-FOUNDATION · Question #209
Which process will perform risk analysis and review of all suppliers and contracts on a regular basis?
The correct answer is D. The supplier management. Supplier Management is the ITIL process responsible for managing all third-party suppliers and contracts, including conducting regular risk assessments to ensure supplier performance meets agreed requirements.
Question
Which process will perform risk analysis and review of all suppliers and contracts on a regular basis?
Options
- AThe service level management
- BThe IT service continuity management
- CThe service catalogue management
- DThe supplier management
How the community answered
(26 responses)- B4% (1)
- C8% (2)
- D88% (23)
Why each option
Supplier Management is the ITIL process responsible for managing all third-party suppliers and contracts, including conducting regular risk assessments to ensure supplier performance meets agreed requirements.
Service Level Management focuses on negotiating, documenting, and monitoring SLAs between the IT provider and its customers, not on managing third-party supplier contracts.
IT Service Continuity Management is concerned with ensuring IT services can recover from major disruptions, not with routine supplier contract review.
Service Catalogue Management maintains the service catalogue of available IT services, not supplier or contract information.
Supplier Management owns the end-to-end relationship with external suppliers, which explicitly includes performing periodic risk analysis and reviewing all supplier contracts to ensure continued alignment with business needs. This process maintains a supplier and contract management information system (SCMIS) and is accountable for monitoring supplier performance against contractual obligations.
Concept tested: ITIL Supplier Management process responsibilities
Source: https://www.axelos.com/certifications/itil-service-management/what-is-itil
Topics
Community Discussion
No community discussion yet for this question.