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ITIL-FOUNDATION · Question #207
ITIL-FOUNDATION Question #207: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Which process is responsible for dealing with complaints, comments, and general enquiries from users?
Options
- AService level management
- BService portfolio management
- CRequest fulfilment
- DDemand management
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Topics
#request fulfilment#service requests#user enquiries#service desk