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ITIL-FOUNDATION · Question #201
ITIL-FOUNDATION Question #201: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
What are customers of IT services who work in the same organization as the service provider known as?
Options
- AStrategic customers
- BExternal customers
- CValued customers
- DInternal customers
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Topics
#internal customers#customer types#service consumers#service relationships