Which of the following options is a hierarchy that is used in knowledge management?

This order incorrectly places Wisdom before Information and Data, reversing the logical progression from raw facts to actionable understanding.

The Data-Information-Knowledge-Wisdom (DIKW) hierarchy is a core concept in the ITIL Service Transition knowledge management process. Data represents raw facts, Information is data given context and meaning, Knowledge combines information with experience and insight, and Wisdom is the highest level representing the ability to make sound judgments using accumulated knowledge.

This order places Knowledge first and scrambles the remaining levels, which does not reflect the DIKW model's structured progression of meaning.

This order starts with Information rather than Data, skipping the foundational raw-data level that all higher levels in the DIKW hierarchy are built upon.