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ITIL-FOUNDATION · Question #161
ITIL-FOUNDATION Question #161: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Remediation planning is BEST described in which of the following ways?
Options
- APlanning how to recover the cost of a change
- BPlanning the steps required to be taken if a change is unsuccessful
- CPlanning how to compensate a user for a failed change
- DPlanning how to advise the change requestor of a failed change
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Topics
#change management#remediation planning#change failure#risk mitigation