Which of the following types of service should be included in the scope of service portfolio management? 1. Those planned to be delivered 2. Those being delivered 3. Those that have been withdrawn…

Excluding services currently being delivered is incorrect because the service catalog, which contains active services, is a core and essential component of the service portfolio.

Service portfolio management covers all three categories: the service pipeline (services planned to be delivered), the service catalog (services currently being delivered), and retired services (those withdrawn from service). This comprehensive scope ensures the organization can manage commitments, investments, and decisions across the full service lifecycle, from conception through retirement.

Excluding withdrawn services is incorrect because retired services remain part of the portfolio to inform historical analysis, resource planning, and future transition decisions.

Excluding planned services is incorrect because the service pipeline, which tracks services under development or consideration, is a fundamental element of service portfolio management.