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ITIL-FOUNDATION · Question #135
ITIL-FOUNDATION Question #135: Real Exam Question with Answer & Explanation
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Know the purpose of the ITIL practices
Question
Which one of the following provides the CORRECT list of processes within the service operation stage of the service lifecycle?
Options
- AEvent management, incident management, problem management, request fulfillment, and access
- BEvent management, incident management, change management, and access management C.
- CIncident management, service desk, request fulfillment, access management, and event management
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Topics
#service operation#process list#ITIL processes#service lifecycle