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ITIL-FOUNDATION · Question #122
ITIL-FOUNDATION Question #122: Real Exam Question with Answer & Explanation
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Understand the activities of the service value chain and how they interconnect
Question
Which one of the following is the BEST description of the purpose of the service operation stage of the service lifecycle?
Options
- ATo decide how IT will engage with suppliers during the service lifecycle
- BTo proactively prevent all outages to IT services
- CTo design and build processes which will meet business needs
- DTo deliver and manage IT services at agreed levels to business users and customers
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Topics
#service operation#service lifecycle#service delivery#IT service management