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ITIL-4-DITS · Question #45
ITIL-4-DITS Question #45: Real Exam Question with Answer & Explanation
The correct answer is A. Simple automation. See the full explanation below for the reasoning.
Question
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
Options
- ASimple automation
- BComplex automation
- CIntelligent automation
- DTechnology replacement modernization
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