Who must accept the end product for a project to be considered closed?

Question

Options

• AProject team
• BProject manager
• CProject management office
• DCustomer or sponsor

• A
  12% (5)
• B
  2% (1)
• C
  5% (2)
• D
  81% (35)

Explanation

Formal project closure requires acceptance from the customer or sponsor (D) because they are the ones who commissioned the work, defined the requirements, and hold authority over whether the deliverables meet the agreed-upon objectives - their sign-off is what legally and contractually closes the project.

• A (Project team): The team executes the work but has no authority to accept their own output on behalf of the paying party - that would be like grading your own exam.
• B (Project manager): The PM facilitates closure and verifies deliverables, but lacks the organizational authority to accept on the customer's behalf.
• C (PMO): The PMO governs standards and methodology across projects but is not the recipient of the end product and therefore cannot accept it.

Memory tip: Think of it as a restaurant - the chef (team) cooks, the head chef (PM) checks the plate, and the kitchen manager (PMO) enforces standards, but only the diner (customer/sponsor) decides if the meal was acceptable before closing the bill.

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